Care & Policies
Shipping
We ship from Bahrain to all GCC countries and internationally. Delivery timing and cost are confirmed at checkout before payment.
Exchanges
Unused pieces in original packaging may be exchanged. Message us on Instagram within 7 days of delivery to begin. This policy is being finalized with the brand and will be updated here.
Privacy
We collect only what is needed to fulfil your order. Payment details are handled entirely by our certified payment provider — they never touch our servers. Your saved looks and bag stay privately on your device.
Help & support
For anything about your order, receipt, refund or a payment dispute, email the atelier directly — we reply personally.
Temporary support address while the AMERRA domain is being set up.
Your payment receipt is sent by Whop, our payment provider. We never tell you an AMERRA email was sent when it was not.
Contact
The fastest way to reach the atelier is a message on Instagram.
Message us on Instagram